Remote Service

Should a problem arise, the remote service Department makes it possible for data to be exchanged between Wickert's diagnosis centre and a machine press anywhere around the world.
Remote diagnosis enables qualified help to be provided immediately without any delays. This means that you not only save time and money, but also increase the availability of your production plant. 

We provide professional assistance in supporting operators, searching for the source of the error, and process optimisation.

The benefits of our remote service:

  • Fast and detailed fault diagnosis
  • Targeted use of technical experts
  • Efficient preparation of unavoidable site visits


If our remote service interests you, then please contact us at any time. Together with you, we will find the optimal connection solution which corresponds with the security regulations of your company. With us on board, the options are limitless: ranging from analogue modems right through to virtual private networks (VPN tunnel).

Telephone:  ++49 (0) 6341 -  93 43 17